Brent Hodgson, one of the team behind Market Samurai, talks to Lisa Hartwell of the Secret Women's Business Network, in the second part of his interview.

Last week he talked about the fundamentals of creating a good online business, this week you can hear him discuss extreme customer service, ethical marketing, and how to develop a great team.

You can follow Brent Hodgson and the Noble Samurai team on Twitter and learn more about Market Samurai here.

To discuss this podcast and the issues it raises, please visit the Secret Women's Business Network Friendfeed room or add your comments to the SWBN blog.